Universal Messaging is a critical piece of webMethods Message-Oriented Middleware technology. It has existed for over 10 years and is used for critical messages to traverse their way, reliably, throughout an enterprise.
When interruptions or outages occur, they represent catastrophic issues in many instances, and many enterprises rely on more than the vendor-provided tooling to observe and manage the health and deployment of the infrastructure. Additionally, many of these enterprises have more messaging technologies than just Universal Messaging & find that they have a suite of technologies like TibCO EMS, MQ and more.