Greg DeaKyne explains why agentic AI can’t scale in telecom without unified middleware visibility. Learn why fragmented OSS/BSS and messaging platforms deny AI the operational context it needs, and how correlating events across business transactions enables predictive operations for CSPs.
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Agentic AI is exposing telecom’s visibility problem
Greg DeaKyne
August 6, 2026
Why fragmented telecom middleware denies agentic AI the operational context needed for predictive automation.