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Services and Support

Services for Implementation

Our implementation service offering ensures you will begin realizing the full value of the meshIQ platform or its components (Navigator, AutoPilot, XRay) as quickly as possible.

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meshIQ Implementation Services

meshIQ’s formal, phased implementation approach represents best practices cultivated over nearly three decades of hands-on experience.

Service Package Description

Fast

This offering ensures a fast, smooth, successful implementation, and helps clients quickly take advantage of the meshIQ platform’s capabilities to meet application performance and transaction management needs, and identify opportunities for other ways to benefit from using your investment in the meshIQ platform and its components.

Best Practices

meshIQ shares how similar companies have achieved their goals using established Best Practices Templates and methodologies. The meshIQ platform typically is implemented in hours, and a proven, regimented testing protocol is followed to assure a smooth process.

A meshIQ consultant:

  • Performs a site preview and assessment
  • Develops an implementation plan and schedule
  • Installs and tests the required meshIQ platform software modules
  • Schedules and manages delivery of training for all of the different levels of the meshIQ platform users

Onboarding

A training service for all users is normally initiated at the time of initial implementation. After six-to-eight weeks post-implementation, a meshIQ consultant returns on-site for a “health check-up” evaluation to identify and correct any user errors or misperceptions, and ensure problem-free usage of the meshIQ platform.