Apache ActiveMQ® Enterprise Support
Expert Apache ActiveMQ® support – staffed by the people who build it.
<1hr
P1 incident response SLA
200+
Enterprise clients supported
99.9%
Uptime SLA guaranteed
0
Unplanned migration outages
What’s included in MeshIQ Apache ActiveMQ® support
24/7/365 Incident response
Round-the-clock coverage with named engineers and contractual SLA. P1 acknowledged guaranteed in under 1 hour.
Apache ActiveMQ® & Artemis Migration
Zero-downtime migration from legacy to Apache ActiveMQ® or Apache Artemis with a 100% message-delivery guarantee on every cutover.
Performance tuning
JVM optimization, journal tuning, network-of-brokers configuration, and throughput benchmarking by expert engineers.
Security hardening
JAAS/LDAP auth, SSL/TLS setup, CVE patching, and compliance-ready security reviews for regulated industries.
HA clustering & kubernetes
Live-backup HA design, Helm chart deployments on K8s, StatefulSet tuning, and multi-region broker topology support.
Named technical account manager
A dedicated TAM on every Professional and Enterprise account – a real person, not a ticket queue or rotating helpdesk.
Why enterprise teams choose MeshIQ over generic vendors
The difference between someone who read the Apache ActiveMQ® docs and someone who writes them.
Apache committers, not generalists
Our engineers actively contribute to the Apache ActiveMQ® codebase. When your issue requires upstream knowledge, we have it without escalating to a third party or filing an Apache JIRA ticket and hoping for the best.
SLA with financial teeth
Our SLAs come with automatic service credits – no negotiation, no forms, no arguments. If we miss a P1 response time, you receive credit against your next invoice within 5 business days. Guaranteed.
Proactive monitoring, not reactive tickets
meshIQ’s monitoring detects journal anomalies, connection pile-ups, and queue depth spikes before they cause outages. Most P1 incidents in our portfolio are resolved before the client even becomes aware of the problem.
Ready to optimize your Apache ActiveMQ® deployment?
Frequently asked questions about Apache ActiveMQ®
Quick answers to the questions our clients ask most often.
A named engineer is assigned immediately and you receive acknowledgement within your SLA window. You get a live status update every 30 minutes until resolution. A full RCA report is delivered within 48 hours of closure.
Yes. meshIQ supports all environments — bare metal, VMware, AWS, Azure, GCP, and Kubernetes (1.24+). Monitoring is agentless where required. No persistent agent installation needed.
Yes — contractually. We use a dual-publish bridge with continuous message reconciliation during migration. Classic is held in standby for 72 hours post-cutover. We have never had a confirmed message loss incident across 200+ migrations.
For urgent situations, meshIQ can have initial coverage active within 24 hours of contract signing. Full onboarding — environment audit, monitoring setup, TAM introduction is completed within 5 business days.
meshIQ provides advisory and migration planning for EOL versions, including Classic 5.14 and 5.15. We can support you while you plan an upgrade, without forcing you onto a new version before you’re ready.
A 30-minute call with an Apache committer. We review your topology, identify your top 3 risks, recommend a support plan, and provide a rough migration timeline if relevant — at zero cost, zero commitment.