The problem.
A Top 10 U.S. retailer depended on high-volume B2B/EDI transactions across ordering, suppliers, finance, and store operations—but lacked end-to-end visibility. Failures often went undetected for days, leading to missed supplier cutoffs, delayed deliveries, revenue leakage, and extended incident resolution times.
Overview.
The retailer deployed meshIQ TRACK to create unified, real-time traceability across every mission-critical B2B/EDI transaction. By correlating orders, purchase orders, supplier files, and financial flows into a single transaction view, teams gained instant failure detection, automated alerts, and rapid root-cause analysis.
Results.
With meshIQ TRACK, the retailer established a single source of truth for operational, financial, and compliance data. The result: faster time-to-detect and time-to-resolve, proactive supplier assurance, reduced monitoring silos, and stronger operational resilience across the entire retail supply chain.