How do insurers ensure greater trust?
Discover why innovative, world-leading insurers rely on meshIQ.
Improve customer satisfaction, operational efficiency, and organizational compliance.
Whether it’s life, health, property, casualty, or reinsurance, success hinges upon coming through for your clients. Without delay. Without mistakes. Without bureaucracy. And without concerns for security or compliance.
This is why insurers leverage meshIQ to:
- Accelerate claims settlements and premium processing
- Prevent financial leakage while speeding up close cycles
- Deliver detailed reports that minimize regulatory scrutiny
- Increase partner collaboration while reducing disputes
- Protect margins, compliance, and customer loyalty
How does middleware impact claims processing?
When transactions span hundreds of systems, visualizing the whole experience can be complex.
The problem.
- The complexity of modern applications can lead to long lead times to discover the root cause of problems
- When systems use “managed file transfers,” the time to discovery of a root cause can be days.
- Classic thinking can’t solve leading-edge problems.
The solution.
The meshIQ platform exploits the intelligence you have already designed to run your messaging middleware systems and the contents of messages to discover and visualize the pathway through your entire application stack that your users’ requests took. meshIQ then overlays the performance data from each system that the users’ transactions passed through to present you with a visual map of the whole journey.
Then meshIQ compares this “transactions journey” to that of each transaction captured in the historical record, and it passes this through machine learning AI to identify the early indicators of anomalies and alerts the administrators with advice on what actions can be taken to avoid negative impacts. This additional dimension of understanding makes identifying and solving issues much easier.
How can self-service get apps to market faster?
Allow your developers to gain secure and private access to messaging systems while allowing admins to maintain full control.
The meshIQ platform provides a web-based portal that is controlled by the shared services administration team and allows developers full access to just their own assigned queues and messages. This self-service function allows thousands of developers direct, immediate access to their own queues without the need to log a service request.
This can reduce the time to delivery for new apps and updates by weeks. Insurance companies find that this solution can have an immediate positive impact on the TTM.
How does meshIQ facilitate cloud migration?
Change platforms or change middleware systems without risk or disruption.
The Insurance industry is renowned for innovation and the ability to pivot almost overnight. meshIQ understands the fundamentals of Messaging Middleware and exactly what is needed to make rapid changes to support the business.
If you are migrating your existing environment to one or more clouds, or you are supplementing your application stack with additional new applications in the cloud, or you are moving from one variant of messaging middleware to an entirely new variant in a cloud environment, we have what you are looking for!
A consistent method of managing all messaging middleware across all platforms.Support for data-centers, mainframes, public, private, hybrid and multi-clouds.
- Most companies keep their existing environments and add additional cloud solutions – This requires integration – meshIQ has you covered.
- If you are using a mix of middleware (eg. IBM MQ, Tibco EMS and Apache Kafka®) meshIQ can provide you with a single pane of glass approach to management.
How can meshIQ help you maintain compliance?
Maintain compliance with your company’s governance as well as government regulations.
By being able to present each user’s engagement (be it in a claim or a need to investigate a specific user’s account) visually, meshIQ lets you quickly provide needed reports and manage exceptions.