Published June 27, 2022
Devops is tough, but the choice between faster development and improving reliability shouldn't be. Consider shifting-left security, better observability, AIops platforms, and more.
Devops is primarily associated with the collaboration between developers and operations to improve the delivery and reliability of applications in production.
Published April 5, 2021
Customer experience, also known as CX, is a hot topic today. Observability and AIOps (machine learning and artificial intelligence for IT operations), can be used for determining and linking transaction performance to your business performance, in real-time. That makes them hot topics as well. I recently spoke with two experts about the intersection of these topics to discuss what leading companies are doing (and evaluating) in these areas, and how they’re doing it. The discussion includes these areas:
Published February 15, 2021
Ask the Experts and Innovators: Leigh Reed
Leigh Reed, a Service Automation and Assurance Analyst who is also an expert in service operations and APM, including messaging middleware and full-stack performance, and other monitoring, is my guest for this interview. Mr.