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Published September 16, 2022

Introduction

Service automation is the process of automating processes, events, tasks, and business functions. It offers multidimensional visibility of the business, which helps you streamline the business process.

It integrates the domain functionality tools with various layers of automation within a unified interface or workflows.

What Is Service Automation?
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Published June 25, 2021

Information Technology as an industry is deeply divided into disciplines. Many organizations have built detailed models to describe all the elements, and how they fit together. ISO and ITIL and what seems like hundreds of additional standards organizations have written books, run conferences, and sell consulting services to help describe just how complex everything is.

Are You an Under-appreciated Messaging Middleware Guru?