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Published September 8, 2020

A business has to choose a pathway, either to focus on the needs of shareholders or the needs of customers. No one likes to hear this, because in the perfect world, we’d love to think that we can do both.

Shareholder Value versus Lifetime Customer Value.
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Published August 20, 2020

Julius Caesar is quoted as saying “Veni, vidi, vici” (I came, I saw, I conquered), if Caesar had been a businessman in 2020, I think he may have said Collectas indicium Lunaris examinetur et sententiis (I collected data, I analyzed, I decided), and he may have added I used Nastel XRay to do it.

Veni, Vidi, Vici!