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Published September 16, 2022

Introduction

Service automation is the process of automating processes, events, tasks, and business functions. It offers multidimensional visibility of the business, which helps you streamline the business process.

It integrates the domain functionality tools with various layers of automation within a unified interface or workflows.

What Is Service Automation?
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Published November 4, 2021

Researchers and thought leaders shared 3 predictions for enterprise CIOs and IT leaders that are particularly relevant and important to consider as we move into 2022:

Prediction 1: Through 2026, 65% of CIOs will sustain a cycle of tech-based empowerment, agility, and resilience through collaborative governance, new service delivery models, and a business outcomes orientation.

CIOs, Leaders Facing Unprecedented Empowerment and Challenges – Top Predictions