COVID-19 This is a difficult time for everyone. In what seems like a flash our world as we know it has been put on pause. Supply chains are broken, many are now working remotely, some of our customers’ entire businesses are on-hold, while others have seen their business become 100% online from under 5%, overnight.
The coronavirus seems to be a very infectious, but generally a low-impact infection for most people. What this means is that because most people who are infected are not terribly incapacitated, they are able to keep working.
BTM or Business Transaction Management vs. Business Transaction Performance – two terms aimed to describe the current state of the affairs in what Gartner calls Transaction Profiling.
Ever since I came across the term BTM I questioned whether the term actually reflects what vendors do in this space.