---
title: "Enterprise Support"
date: 2026-05-11
author: "meshIQ"
featured_image: "https://www.meshiq.com/wp-content/uploads/featured_default.jpg"
---

# Enterprise Support

Apache ActiveMQ® Enterprise Support

# Expert Apache ActiveMQ® support – staffed by the people who build it.

meshIQ delivers expert support and services for Apache ActiveMQ®, Apache Artemis™, and Apache Camel™, backed by Apache contributors on every account.

**Full coverage across**

ActiveMQ 5.x

ActiveMQ 6.x

Artemis 2.x

Apache Camel™ 4.x

AMQP 1.0

OpenWire

STOMP

AWS / Azure / GCP

Kubernetes

On-Premise







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##  ****What’s included in meshIQ Apache ActiveMQ® support****

![](https://www.meshiq.com/wp-content/uploads/icon_24x7.svg)    ###### ****24/7/365 Incident response****



Round-the-clock coverage with named engineers and contractual SLA. P1 acknowledged guaranteed in under 1 hour.





![](https://www.meshiq.com/wp-content/uploads/icon_migration.svg)    ###### ****Apache ActiveMQ®**** ****& Artemis Migration****



Zero-downtime migration from legacy to Apache ActiveMQ® or Apache Artemis™ with a 100% message-delivery guarantee on every cutover.





![](https://www.meshiq.com/wp-content/uploads/icon_tuning.svg)    ###### ****Performance tuning****



JVM optimization, journal tuning, network-of-brokers configuration, and throughput benchmarking by expert engineers.









![](https://www.meshiq.com/wp-content/uploads/icon_security.svg)    ###### ****Security hardening****



JAAS/LDAP auth, SSL/TLS setup, CVE patching, and compliance-ready security reviews for regulated industries.





![](https://www.meshiq.com/wp-content/uploads/icon_clustering.svg)    ###### ****HA clustering & Kubernetes****



Live-backup HA design, Helm chart deployments on K8s, StatefulSet tuning, and multi-region broker topology support.





![](https://www.meshiq.com/wp-content/uploads/icon_tech-ac-manager.svg)    ###### ****Named technical account manager****



A dedicated TAM on every Professional and Enterprise account – a real person, not a ticket queue or rotating helpdesk.













## ******Why enterprise teams choose meshIQ over generic vendors******

The difference between someone who read the Apache ActiveMQ® docs and someone who writes them.

![](https://www.meshiq.com/wp-content/uploads/Add-ons.png)    ### ****Apache contributors, not generalists****

Our engineers actively contribute to the Apache ActiveMQ® codebase. When your issue requires upstream knowledge, we have it without escalating to a third party or filing an Apache JIRA ticket and hoping for the best.



![](https://www.meshiq.com/wp-content/uploads/Experts.png)    ### ******SLA with financial teeth******

Our SLAs come with automatic service credits – no negotiation, no forms, no arguments. If we miss a P1 response time, you receive credit against your next invoice within 5 business days. Guaranteed.





![](https://www.meshiq.com/wp-content/uploads/Open-Source.png)    ### ****Proactive monitoring, not reactive tickets****

meshIQ’s monitoring detects journal anomalies, connection pile-ups, and queue depth spikes before they cause outages. Most P1 incidents in our portfolio are resolved before the client even becomes aware of the problem.













## **Ready to optimize your Apache ActiveMQ® deployment?**  


Talk to an Apache ActiveMQ® expert today — free 30-minute consultation. No sales pitch, just answers.

[Schedule a Free Consultation](#queryform)





## ******Frequently asked questions about Apache ActiveMQ®******

Quick answers to the questions our clients ask most often.



******What happens when I raise a P1 ticket?******

A named engineer is assigned immediately and you receive acknowledgement within your SLA window. You get a live status update every 30 minutes until resolution. A full RCA report is delivered within 48 hours of closure.







********Do you support on-premise and Kubernetes?********

Yes. meshIQ supports all environments — bare metal, VMware, AWS, Azure, GCP, and Kubernetes (1.24+). Monitoring is agentless where required. No persistent agent installation needed.







**********Can you guarantee zero message loss in migrations?**********

Yes – contractually. We use a dual-publish bridge with continuous message reconciliation during migration. Classic is held in standby for 72 hours post-cutover. We have never had a confirmed message loss incident across 200+ migrations.







************How quickly can support coverage start?************

For urgent situations, meshIQ can have initial coverage active within 24 hours of contract signing. Full onboarding – environment audit, monitoring setup, TAM introduction is completed within 5 business days.







**************What if I miss a version or need EOL support?**************

meshIQ provides advisory and migration planning for EOL versions, including Classic 5.14 and 5.15. We can support you while you plan an upgrade, without forcing you onto a new version before you’re ready.









****************What does the free assessment include?****************

A 30-minute call with an Apache contributors. We review your topology, identify your top 3 risks, recommend a support plan, and provide a rough migration timeline if relevant – at zero cost, zero commitment.