--- title: "Apache ActiveMQ Support" date: 2026-05-11 author: "meshIQ" featured_image: "https://www.meshiq.com/wp-content/uploads/featured_default.jpg" --- # Apache ActiveMQ Support Apache ActiveMQ® Support # When Apache ActiveMQ® goes down, every minute costs you. meshIQ provides 24/7 SLA-backed enterprise support for Apache ActiveMQ®, Apache Artemis™, and Apache Camel™ – staffed by Apache contributors who build the software you depend on. [Talk to an Expert](https://www.meshiq.com/request-a-demo/?utm_source=activemq-support&utm_medium=hero-cta&utm_campaign=talk-to-an-expert&utm_id=apache-activemq)[Get a Free Assessment](https://www.meshiq.com/apache-activemq/enterprise-support/)**✓** P1 response in <1 hour **✓** Apache contributors on staff **✓** 99.9% uptime guaranteed **✓** No Sales script – talk directly to an expert ## Trusted by industry-leading enterprise companies around the world. ![Citi logo](https://www.meshiq.com/wp-content/uploads/logo_citi.svg)![Albertsons logo](https://www.meshiq.com/wp-content/uploads/logo_albertsons.svg)![ABN-AMRO logo](https://www.meshiq.com/wp-content/uploads/logo_abn-amro.svg)![Sodexo logo](https://www.meshiq.com/wp-content/uploads/logo_sodexo.svg)![TD Securities logo](https://www.meshiq.com/wp-content/uploads/logo_td-securities.svg)![Fiserv logo](https://www.meshiq.com/wp-content/uploads/logo_fiserv.svg)![Mizuho logo](https://www.meshiq.com/wp-content/uploads/logo_mizuho.svg)![BNY Mellon logo](https://www.meshiq.com/wp-content/uploads/logo_bny-mellon.svg)![GM Financial logo](https://www.meshiq.com/wp-content/uploads/logo_gm-financial.svg)![Societe Generale logo](https://www.meshiq.com/wp-content/uploads/logo_societe-generale.svg)![Honda logo](https://www.meshiq.com/wp-content/uploads/logo_honda.svg)![UBS logo](https://www.meshiq.com/wp-content/uploads/logo_ubs.svg)![MetLife logo](https://www.meshiq.com/wp-content/uploads/logo_metlife.svg) ## ****What Happens without expert Apache ActiveMQ®**** ****Support**** ![](https://www.meshiq.com/wp-content/uploads/icon_support.svg) #### Unplanned broker downtime A misconfigured Apache ActiveMQ® broker or failed Artemis™ journal can take down your entire messaging infrastructure within minutes – with no clear recovery path. ![](https://www.meshiq.com/wp-content/uploads/icon_availability.svg) #### Migration complexity spiralling Legacy MQ to Apache ActiveMQ® or Apache Artemis™ migrations without expert guidance regularly run 3–5× over schedule, create message loss incidents, and stall critical infrastructure modernisation programmes. ![](https://www.meshiq.com/wp-content/uploads/icon_framework.svg) #### Knowledge gaps compound over time Apache ActiveMQ® depth – journal tuning, network of brokers, security hardening, protocol-specific optimisations – means internal teams frequently hit walls that take weeks to resolve. ## ******Everything covered under meshIQ Apache ActiveMQ® Support****** Our support spans the full operational lifecycle of your ActiveMQ**®** deployment — not just break-fix tickets. ![](https://www.meshiq.com/wp-content/uploads/icon_24x7-1.svg) ****24/7 Incident response**** Round-the-clock monitoring and incident management for production Apache ActiveMQ® environments. Named engineers, defined escalation paths, and post-incident RCA reports. ![](https://www.meshiq.com/wp-content/uploads/icon_consulting.svg) ********Broker health monitoring******** Continuous monitoring of broker memory, queue depth, connection counts, journal state, and network connector health. Proactive alerts before issues become incidents. ![](https://www.meshiq.com/wp-content/uploads/icon_version-upgrade.svg) ******Version upgrade support****** Guided major and minor version upgrades for Apache ActiveMQ® and Apache Artemis™, including staging environment validation, rollback planning, and zero-downtime cutover execution. ![](https://www.meshiq.com/wp-content/uploads/icon_performance-tuning.svg) ******Performance tuning****** Deep-dive optimization of JVM settings, broker configuration, journal store parameters, network of brokers topology, and consumer/producer throughput bottlenecks. ![](https://www.meshiq.com/wp-content/uploads/icon_security-1.svg) ********Security hardening******** Authentication configuration (JAAS, LDAP), authorisation policy design, SSL/TLS setup, CVE patching, and compliance-aligned security reviews for regulated industries. ![](https://www.meshiq.com/wp-content/uploads/icon_clustering-1.svg) ******High availability & clustering****** Design, deployment, and ongoing support for HA configurations – shared storage, replication, network of brokers, and Artemis™ live-backup pairs across on-premise and cloud. ## Why meshIQ Apache ActiveMQ® support is different The difference between a vendor who reads the docs and a team who writes the code. ### Working closely with Apache Contributors Our engineers hold Apache contributor status and actively contribute to Apache ActiveMQ®, Apache Artemis™ and Apache Camel™. When your issue requires upstream knowledge, we have it — no escalation to a third party. ### ******Named engineer, not a ticket queue****** Every Professional and Enterprise customer has a named Technical Account Manager and a dedicated engineer. You talk to a person, not a bot or a rotating helpdesk. ### ********SLA with financial backing******** Our SLAs are contractually guaranteed with service credits. If we miss a P1 response time, you receive automatic credit against your next invoice. No arguments, no forms. ### Proactive, not reactive meshIQ monitoring detects anomalies before they cause outages. Most P1 incidents in our portfolio are resolved before the client is even aware there was a problem. ### Vendor-neutral by principle We don’t sell proprietary middleware or try to migrate you off open-source. Our only product is expertise. You get advice that serves your architecture, not our revenue. ### On-premise, cloud & Kubernetes Full support for Apache ActiveMQ® deployments on bare metal, VMware, AWS, Azure, GCP, and Kubernetes — including Helm chart deployment patterns and operator-managed clusters. ![](https://www.meshiq.com/wp-content/uploads/screenshot_Apache-committers.jpg) ![](https://www.meshiq.com/wp-content/uploads/screenshot_Named-Engineer.jpg) ![](https://www.meshiq.com/wp-content/uploads/screenshot_SLA-with-financial-backing.jpg) ![](https://www.meshiq.com/wp-content/uploads/screenshot_Proactive.jpg) ![](https://www.meshiq.com/wp-content/uploads/screenshot_Vendor-Neutral.jpg) ![](https://www.meshiq.com/wp-content/uploads/screenshot_On-prem-cloud-kubernetes.jpg) ## **Apache ActiveMQ® for your industry** Purpose-built expertise for the sectors where high-throughput, reliable messaging is mission-critical. Financial Services Retail & E-comm Logistics & Supply Manufacturing ### Apache ActiveMQ® for financial services Financial institutions rely on Apache ActiveMQ® for trade order routing, real-time settlement messaging, and regulatory reporting pipelines. meshIQ ensures your Apache ActiveMQ® environment meets FIX protocol requirements, achieves sub-millisecond latency targets, and satisfies audit trail obligations under MiFID II, DORA, and SOX.[](#) [Learn More →](https://www.meshiq.com/apache-activemq/industry/finance-and-banking/) ![](https://www.meshiq.com/wp-content/uploads/featured_success-story_finance-Servicess.jpg) ### Apache ActiveMQ® for retail & e-commerce Retail platforms use Apache ActiveMQ® to synchronize inventory across thousands of SKUs, process order events at peak-season scale, and connect storefronts with warehouse management systems. meshiq supports Black Friday-level throughput planning and seamless ERP integration. [](#) [Learn More →](https://www.meshiq.com/apache-activemq/industry/retail-and-ecommerce/) ![](https://www.meshiq.com/wp-content/uploads/featured_success-story_retail_e-ommerce.jpg) ### Apache ActiveMQ® for logistics & supply chain Logistics operators depend on Apache ActiveMQ® for real-time shipment tracking, carrier EDI integration, and warehouse event streaming. meshiq builds resilient multi-site broker networks that keep your supply chain visible and reactive around the clock.[](#) [Learn More →](https://www.meshiq.com/apache-activemq/industry/logistics-and-supply-chain/) ![](https://www.meshiq.com/wp-content/uploads/featured_success-story_logistics_-Supply-Chain.jpg) ### Apache ActiveMQ® for manufacturing Manufacturers deploy Apache ActiveMQ® to connect IoT sensors, SCADA systems, and MES platforms across factory floors. meshiq designs durable, high-availability topologies that ensure zero message loss even during network partitions or scheduled maintenance windows.[](#) [Learn More →](https://www.meshiq.com/apache-activemq/industry/manufacturing/) ![](https://www.meshiq.com/wp-content/uploads/featured_success-story_manufacturings.jpg) ## Our clients say it best. Read our G2 customer reviews. Hear what our reviews — or leave your own review at G2. [More reviews at G2](https://www.g2.com/products/meshiq/reviews). [![Shield-shaped badge with the title Milestone at the top, the G2 logo in the upper right, and bold text reading Users Love Us above three red stars.](https://www.meshiq.com/wp-content/uploads/badge_g2_users-love-us.png)](https://www.g2.com/products/meshiq/reviews)[![A badge with the text High Performer and the G2 logo in the top right corner, featuring red and yellow stripes at the bottom.](https://www.meshiq.com/wp-content/uploads/badge_g2_high-performer.png)](https://www.g2.com/products/meshiq/reviews)[![G2 badge with High Performer Enterprise in bold black text in the center, over a white background with yellow, orange, and red stripes at the bottom.](https://www.meshiq.com/wp-content/uploads/badge_g2_high-performer-enterprise.png)](https://www.g2.com/products/meshiq/reviews)[![A badge reading Best Support Small Business with the G2 logo in the top right corner. The badge has a white background and a teal accent at the bottom.](https://www.meshiq.com/wp-content/uploads/badge_g2_best-support-small-business.png)](https://www.g2.com/products/meshiq/reviews) ## Resources ![](https://www.meshiq.com/wp-content/uploads/icon_blog.svg) ### Apache ActiveMQ® Blog Practical insights, performance strategies, and messaging best practices to help teams optimize Apache ActiveMQ®, Apache Artemis™, Apache Camel™, and modern event-driven architectures. [Explore Blogs](https://www.meshiq.com/blog/?_category=active-mq) ![](https://www.meshiq.com/wp-content/uploads/icon_ebook.svg) ### Apache ActiveMQ® eBooks In-depth guides and expert resources covering Apache ActiveMQ®, Artemis™, Camel™ enterprise messaging, operational efficiency, compliance, scalability, and modernization for distributed systems. [Explore eBooks](https://www.meshiq.com/ebooks/?_category-topics=apache-activemq) ![](https://www.meshiq.com/wp-content/uploads/icon_case-study.svg) ### Apache ActiveMQ® Case Study Real-world success stories showing how organizations solved messaging complexity, improved reliability, reduced costs, and scaled mission-critical operations with Apache ActiveMQ®. [Explore Success Stories](https://www.meshiq.com/success-stories/) ## Talk to an Apache ActiveMQ® support engineer today Free 30-minute consultation. No sales script – just an Apache contributor who will answer your actual questions about your actual environment. [Talk to an Expert ](https://www.meshiq.com/apache-activemq/enterprise-support/) ## ****Frequently Asked Questions about Apache ActiveMQ®**** Quick answers to the questions our clients ask most often. Does meshIQ support Apache Artemis™ as a JBoss / Red Hat AMQ embedded broker? Yes. meshIQ supports standalone Apache Artemis™ deployments as well as Apache Artemis™ embedded as the broker engine in Red Hat AMQ 7.x and JBoss EAP. Our engineers have experience with the Red Hat distribution’s specific configuration overlays and can work alongside your Red Hat support contract where applicable. **Can you support on-premise and cloud deployments?** Yes. meshIQ supports Apache ActiveMQ® deployments across all environments — bare metal, VMware, AWS EC2/EKS, Azure VM/AKS, GCP, and hybrid configurations. Our monitoring is agentless where required, and remote access is handled securely via your preferred method (bastion host, VPN, read-only credentials). We do not require persistent agent installation. **Do you support Apache ActiveMQ®** **on Kubernetes?** Yes, for Professional and Enterprise customers. meshIQ supports Helm chart-based Apache ActiveMQ® and Apache Artemis™ deployments on Kubernetes 1.24+, including persistent volume configuration, Stateful Set management, liveness/readiness probe tuning, and operator-managed deployments. We also advise on storage class selection and network policy configuration for production Kubernetes clusters. **What is your escalation process for complex issues?** All escalations go through your named Technical Account Manager. For issues requiring upstream knowledge, Professional and Enterprise customers have direct access to meshIQ’s Apache contributor roster — the same engineers who maintain the Apache ActiveMQ® codebase. If an issue requires a code-level fix in Apache ActiveMQ® itself, our team can author, test, and backport patches as part of the support engagement. **Does meshIQ offer 24/7 ActiveMQ**®** support?** Yes. All meshIQ enterprise support plans include 24/7/365 coverage with SLA-guaranteed response times. Critical (P1) incidents are acknowledged within 1 hour and assigned to a named engineer immediately. Enterprise and Premium plans include a dedicated Technical Account Manager and access to our on-call Apache contributor roster for the most complex issues.