--- title: "ActiveMQ Support" date: 2026-04-21 author: "Amit Agarwal" featured_image: "https://www.meshiq.com/wp-content/uploads/featured_default.jpg" --- # ActiveMQ Support Apache ActiveMQ® and Artemis Enterprise Support # **You know ActiveMQ.** **You know what happens** **when it breaks at 2am in production.** Whether you’re running Apache ActiveMQ or Artemis, you’re likely managing dozens of brokers and Camel routes handling critical transactions like orders, invoices, and payments. Keeping them stable under peak load is essential. meshIQ delivers deep, expert support with proven experience in large-scale open-source deployments. Name(Required) First Last Work Email(Required) Enter Email Confirm Email Company name(Required) Job Title(Required) All required fields must be completed before the Submit button will activate. ## Trusted by industry-leading enterprise companies around the world. ![Citi logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_citi.svg)![Albertsons logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_albertsons.svg)![ABN-AMRO logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_abn-amro.svg)![Sodexo logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_sodexo.svg)![TD Securities logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_td-securities.svg)![Fiserv logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_fiserv.svg)![Mizuho logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_mizuho.svg)![BNY Mellon logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_bny-mellon.svg)![GM Financial logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_gm-financial.svg)![Societe Generale logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_societe-generale.svg)![Honda logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_honda.svg)![UBS logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_ubs.svg)![MetLife logo](https://meshiqdev.wpenginepowered.com/wp-content/uploads/logo_metlife.svg) ### ****<1hr**** P1 response SLA, contractually guaranteed ### ******200+****** Production ActiveMQ environments managed ### ****99.9%**** Uptime SLA, with automatic credits ### 0 Message-loss incidents across environments ## ******The problems your team is already dealing with****** These aren’t edge cases. Every platform architect, SRE, and middleware engineer running Apache ActiveMQ® or Artemis at scale has hit at least one of these. Integration Architect · SRE ##### ******Broker network split-brain during traffic spikes****** Your duplex connectors lose cohesion under load. Messages duplicate across regions. Reconciliation burns half a day. The misconfiguration is one line in activemq.xml, but only visible if you know where to look. Platform Architect · DevOps ##### ****Silent DLQ growth nobody catches until it’s too late**** Messages fail silently, accumulate in the DLQ, and no alert fires. By the time ops notices, the replay window is gone. In supply chain and banking, that means missed SLAs and manual reconciliation against downstream systems. Principal Engineer · SRE ##### **Journal bloat killing write throughput** Journal files grow unbounded under high-volume workloads. Compaction stalls because the lock file is held by a zombie process. Write latency climbs from milliseconds to seconds. Standard tuning guides don’t cover this failure mode. DevOps · Security Engineer ##### ****Open JMX port exposing compliance risk**** Default ActiveMQ configs expose JMX on port 1099 with no authentication. In cloud or containerized environments this is an unauthenticated remote management endpoint. One audit finding away from a compliance breach in banking or financial services. DevOps · Platform Engineer ##### ****Kubernetes deployments dropping in-flight messages**** Running ActiveMQ as a StatefulSet without proper PVC binding or pre-stop hooks causes pod rescheduling to reset in-flight messages. Helm chart defaults are not production-safe. Your Spring Boot consumers reconnect, but the messages are already gone. Middleware Consultant · Architect ##### ****No expert support when community help runs out**** Stack Overflow has a thread. The Apache JIRA has a ticket from 2019. Neither fixes your production issue at 11 pm. When the broker behavior is undocumented or version-specific, community support runs out, and your engineers are left guessing. ## ****What enterprise support actually cover****s Full support for Apache ActiveMQ® and Artemis, whichever you’re running, we know it inside out. ###### ****24/7/365 Incident response**** Named engineers, not a rotating helpdesk. P1 acknowledged under 1 hour in your SLA contract. No business-hours restriction, no tier-routing delay. ✓ Classic ✓ Artemis ✓ Camel ###### ****Performance tuning**** KahaDB journal compaction, JVM heap and GC tuning, network-of-brokers topology optimization, and throughput benchmarking under your actual production load profiles. KahaDB JVM NIO ###### Proactive monitoring & alerting Real-time monitoring of DLQ growth, connector health, queue depth, and journal anomalies, across your entire broker network. Most issues resolved before your own alerts fire. ✓ Classic ✓ Artemis ###### ****Security hardening**** JAAS/LDAP auth, SSL/TLS broker encryption, JMX lockdown, CVE patching, and compliance audit support critical for banking, financial services, and regulated industries. CVE JAAS TLS LDAP ###### ****HA & Kubernetes**** Production-safe Helm charts, StatefulSet PVC config, pre-stop hooks, live-backup HA design, and multi-region broker topology for cloud-native deployments. K8s StatefulSet Helm ###### ****Named technical account manager**** One engineer who knows your topology, queue naming, Camel routes, and peak windows. Picks up already knowing your environment, not starting from a blank ticket every time. dedicated not rotational ## ******Why Middleware teams choose meshIQ over generic vendors****** When your issue is a broker bug, an undocumented Camel component edge case, or a Jakarta Messaging API interaction, generalist support hits a wall. Our engineers don’t. ### ****Apache contributors, not generalists**** Our engineers contribute to ActiveMQ®, Artemis, and Apache Camel. When your issue needs upstream knowledge, a broker bug, undocumented config behavior, Jakarta Messaging edge case, we already know it. No JIRA filed and forgotten. ### ******SLA with financial teeth****** Miss a P1 response window? Automatic service credit against your next invoice in 5 business days. No support case, no negotiation, no escalation chain. Written into the contract, not a promise on a webpage. ### ****Proactive monitoring, not reactive tickets**** We monitor DLQ growth, connector health, journal anomalies, and queue depth spikes in real time. Most P1 incidents are resolved before your own monitoring fires, and before your Spring Boot consumers notice a thing. ## **Running **Apache ActiveMQ®** or Artemis in production?** **Let’s take a look.** Free 30-minute call with a senior ActiveMQ engineer. Share your broker topology and current pain points, we’ll tell you honestly what needs fixing. No pitch, no obligation, no migration agenda. [Schedule a Free Architecture Review](#queryform)[Read the Case Study](https://www.meshiq.com/success-stories/stabilizing-apache-activemq-for-enterprise-operations/)